Online & Privacy Policies

Store policies

Returns

Gimmerton.com accepts returns and exchanges on full priced merchandise that HAS NOT BEEN WORN, ALTERED OR WASHED, and with ALL ORIGINAL tags attached. Footwear returns and exchanges must include the original shoe box in its original condition and without postal labels. Returns must be shipped back to Gimmerton or brand it was ordered from, within fourteen 14 days of receipt.

    For exchanges, contact us immediately  for availability of desired exchange items.
    All shipping charges are non-refundable
    Gimmerton.com reserves the right to refuse a refund or exchange if merchandise received is not in its original condition or outside the fourteen 14 day return period
    Ship your return or exchange through an insured trackable carrier, as Gimmerton.com cannot be responsible for lost or damaged packages
    An email notification will be sent to you once your package has been received by Gimmerton.com
    Refunds will be issued to the original form of payment within five (5) business days of receipt of your return (please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from Gimmerton).

    Shipping

    All orders placed Monday-Thursday before 5 PM (EST) will begin processing in 1 to 2 business days, pending availability and credit card authorization. All orders placed Friday, Saturday or Sunday will begin processing, but not ship until the following Monday.  
    *Holidays excluded.
    Gimmerton.com will contact you with a follow-up email if, for some reason, the merchandise you have selected is currently out of stock or if additional identification is needed for credit authorization.
    *DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS, OR HOLIDAYS
    Once your order has shipped, you will receive an email confirmation that will include the tracking number for your package.

    Privacy

    We neither sell nor share your information with outside companies or third parties.

    When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.

    Other


    To view what is in your bag at any time, click the Shopping Bag link in the page header.
    To purchase what you've selected, click on your shopping bag and click Checkout. Follow the simple steps to purchase your items.
    Once we have confirmed your order, an account is automatically established for you in our shopify system.
    To access your account in the future, click the My Account button in the header of any page and enter the e-mail address and password you created at checkout.  (If you have not been through checkout, but would like to create an account, simply click on My Account and follow the steps to create a new account.)

    *SHOPPING ONLINE*

    To add an item to your bag, simply click the Add to Bag button next to it. (Items you put in your bag will not be bought by you until you have completed the checkout process.)

    To remove an item from your bag, simply click REMOVE next to the item you wish to discard.

    To view what is in your bag at any time, click the Shopping Bag link in the page header.

    To purchase what you've selected, click on your shopping bag and click Checkout. Follow the simple steps to purchase your items.

    Once we have confirmed your order, an account is automatically established for you in the shopify system.

    To access your account in the future, click the My Account button in the header of any page and enter the e-mail address and password you created at checkout.  (If you have not been through checkout, but would like to create an account, simply click on My Account and follow the steps to create a new account.)